When I send a message to the support team they return back with this message to me My gmass account is created by this email and I contact the support team from my Gmail account. In the meantime, I have send a message to But I do not know the support team get message or create a support ticket for me yes or not. Recently I am facing a problem when sending a campaign. You would need to create a tracking domain by adding a CNAME entry in your DNS settings in your domain manager then setting this new tracking domain to be used with GMass. The use of having your own custom tracking domain is so if your emails contain the same tracking domain as the spammer’s emails, then your emails can also get blocked. Unless you’ve set up your own custom tracking domain, GMass uses shared tracking domains across accounts. If you’re click tracking your links, the links are altered so that the GMass server is hit first to record the click, and that’s done by way of the tracking domain. If you’re using open tracking, then an invisible pixel is placed at the bottom of your emails, and the domain referenced is the tracking domain. Tracking domains are used when you’re using GMass’s open tracking, click tracking, or unsubscribe features, then a “tracking domain” is inserted into your email to allow those features to work. The more you use your G Suite to send and receive, the more it garners reputation and sets usage behavior resulting in slowly increasing Google imposed sending limits. We don’t want your behaviors to flag Google’s spam detectors and cause bigger problems for you down the line. We recommend that in situations like yours, users ‘warm up’ their account by sending smaller campaigns over time to establish a reputation for the account and the domain. There’s some more information about these limits and factors here: ( )
HOW DO I BLOCK EMAILS I DONT WANT FULL
This is a measure to prevent scammers and spammers from opening accounts and sending at full capacity. Age is a huge factor in this, as Google limit accounts to lower sending capacity until the account establishes its credibility. Although Google Apps accounts are officially limited to 2,000 emails per day, we have noticed over time that there are other factors that affect the send limits for an account.
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